Effective Date: August 1, 2025

These Terms and Conditions (“Terms”) govern the use of the website www.saifuliyamart.com (the “Website”), operated by Saifuliya Mart, an online retail business based in Bangladesh. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website or any services offered through it.

1. Definitions

In these Terms, the following expressions shall have the meanings assigned to them:

a. “We”, “Us”, or “Our” refers to Saifuliya Mart.
b. “User”, “Customer”, or “You” refers to any individual or entity using this Website to browse or make a purchase.
c. “Products” refers to the goods listed and sold through our platform.
d. “Order” means a confirmed purchase of one or more Products by a User through the Website.

2. Eligibility

Use of the Website is permitted only to individuals who are at least 18 years of age or the age of majority in their jurisdiction. By using this Website, you confirm that you are eligible to enter into legally binding contracts under applicable law.

3. Use of the Website

You agree to use the Website solely for lawful purposes. You shall not use the Website in any way that could damage, disable, or impair its functionality or interfere with any other user’s access. Unauthorised use, including but not limited to data scraping, commercial resale, or modification of content, is strictly prohibited.

4. Product Listings and Descriptions

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that product details or other content on the Website are always accurate, complete, current, or error-free. We reserve the right to correct any errors or omissions and to update product information at any time without prior notice.

5. Pricing and Payment

All prices listed on the Website are in Bangladeshi Taka (BDT) and inclusive of applicable taxes, unless stated otherwise. Saifuliya Mart reserves the right to modify product pricing at its discretion without prior notice. Payment for orders must be made using the available payment methods at checkout, including mobile financial services and cash on delivery, where applicable.

6. Order Acceptance and Cancellation

An order placed on the Website constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order at our discretion. Orders may be canceled by us for reasons including but not limited to unavailability of stock, incorrect pricing, or suspected fraud. In such cases, any payments made will be refunded in accordance with our Refund Policy.

7. Delivery and Shipping

Products will be delivered to the address provided at the time of order. Delivery timelines may vary based on location and stock availability. We are not liable for delays caused by third-party courier services or other factors beyond our control. Risk of loss and title for products pass to the customer upon delivery.

8. Returns and Refunds

Returns and refunds shall be handled in accordance with our Refund and Returns Policy, which forms an integral part of these Terms. It is the customer’s responsibility to review the policy before making a purchase.

9. Intellectual Property

All content on the Website, including text, images, logos, graphics, and software, is the property of Saifuliya Mart or its licensors and is protected under applicable copyright, trademark, and intellectual property laws. You may not copy, distribute, modify, or reproduce any content without prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Saifuliya Mart shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or any products purchased through it. Our liability shall be limited to the amount paid by the customer for the specific order in dispute.

11. Indemnification

You agree to indemnify, defend, and hold harmless Saifuliya Mart, its affiliates, employees, and agents from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your use of the Website, violation of these Terms, or infringement of any third-party rights.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed under the laws of the People’s Republic of Bangladesh. Any disputes arising from these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the courts in Dhaka.

13. Amendments

Saifuliya Mart reserves the right to update, revise, or amend these Terms at any time without prior notice. Your continued use of the Website after such changes constitutes acceptance of the revised Terms. It is your responsibility to review the Terms periodically.


Contact Information

For any questions or concerns regarding these Terms, you may contact us at:

Saifuliya Mart
Email: support@saifuliyamart.com
Website: www.saifuliyamart.com

By using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.